Hiker 2.0 Patent Hazel

SKU: TE2017PNTHZL-10

£85 £175

The BTLR Hiker Patent Hazel is a new edition of the Mallet collection.

The Patent Hazel is constructed from handcrafted patent and premium scuba that is embedded onto our signature Italian sole.

Mallet has increased the sole unit to a 2.0, making the shoe even more premium.

Handmade in Europe | Premium Suede and Scuba|Branded Mallet Shoehorn and Dustbag.

How long for my UK online order to arrive? 

We use a trusted courier service UPS please allow for 3-5 working days Monday - Friday for delivery.

Please note during sales delivery times can be delayed, but be assured your Mallet team are working on getting your order to you as soon as possible. 

Orders placed on the weekend will be dispatched on a Monday. Orders placed after 12 pm will only be processed the following day. 

You will receive an email once your order has been dispatched with a tracking number and how to track your order. 

How long for my international online order to arrive? 

We use a trusted courier service UPS please allow for 10 working days Monday - Friday for delivery.

Orders placed on the weekend will be dispatched on a Monday. Orders placed after 12 pm will only be processed the following day. 

You will receive an email once your order has been dispatched with a tracking number and how to track your order. 

Overstock Issues: 

From time to time our system will oversell an item and if we cannot fulfil it we will refund your order and notify you by email. 

How to start a return? 

To process an exchange or refund please use this link:

https://malletreturns.myreturnscenter.com/

Once your return has been approved you will receive a free returns label from UPS and instructions on how to use it, your Mallet's will need to be taken to a UPS Drop Off Point.

Please note your return must be unworn and in the original packaging and include the shoe horn, dust bag and internet box. If clothing it must be returned in the original packaging including the plastic protective bag and be in the internet box.

You will be issued a refund at the price paid when the purchase was made. Please note some discounts may have been discontinued and if you repurchase it will be at the price online at the time.  

 

What is your online returns exchange | refund policy?

If you are not entirely satisfied we offer a return within 14 days of delivery.

Items must be undamaged, unworn and in the original packaging, please include in your email your online order number from www.mallet.com. Your returns form is on the back of your Mallet invoice you received with your order. 

We offer a free returns service, once the item is returned to us we will exchange or refund. 

To action a return use this link https://malletreturns.myreturnscenter.com/

You will be issued a refund at the price paid when the purchase was made. Please note some discounts may have been discontinued and if you repurchase it will be at the price online at the time.  

What is your policy on damaged or defective footwear?

If you received a damaged or defective product, please use this link to process a return https://malletreturns.myreturnscenter.com/ you will need your order number and a photo of the damaged or defective footwear.

We'll take care of you! We offer a free returns service, once the item is returned to us we will exchange or refund you.

Please note the items must be unworn, unwashed, in the original packaging with an order number and the usual 14 days applies.

When can I expect my refund?

Please allow 7 working days for your refund. Once we have received and accepted your item(s) your refund will be processed

I want my credit card refunded?

We will refund the method of original payment after we have received your return and passed Quality Control, this can take up to 7 working days. You will receive a notification when the refund has been issued.


I am outside the United Kingdom and I want to return my Mallets

If you are not entirely satisfied we offer a return within 14 days of delivery for international orders. The items must be returned unworn, unwashed, undamaged and in the original packaging with your online order number from www.mallet.com.

Please email team@mallet.com to process an exchange or refund. 

We currently offer free international deliveries and returns with UPS. 

Please allow 14 working days for your refund. Once we have received and accepted your item(s) your refund will be processed

To request a return, please email team@malletfootwear.com  with your order number and one of our team members will get back to you shortly and one of our team members will get in touch shortly!

I bought my Mallets from a stockist

Please contact the stockist directly, Mallet Online cannot return, exchange or refund you for Mallets purchased from one of our stockists, you will need your receipt and adhere to the store's policy.

We're Mallet. Footwear Ltd (company number 09495730), a company registered in England and Wales. Our HQ is at Waltham Abbey, Essex, England, EN9 1JH

Customer Services

 

We use the services of a UK-based third party company, Parcelhub Limited, to handle our Customer Service operations relating to the delivery of your order. Your Personal Information will be shared with them accordingly and used and protected according to their privacy policy as attached (https://mallet.com/pages/parcel-hub).

 

Welcome to the Mallet Footwear Online Store/Website (“the online store,””website” “we,” “us,”site”or “our”). Mallet Footwear provides this online store as a service to its customers. Please read the following terms of service (“Terms”) as they govern your use of our online store/website.

By using this Online Store, you agree to follow and be bound by the following rule below. If you do not agree to these Terms, please do not use this Online Store in any way. Additionally, Mallet Footwear reserves the right to change these Terms at any time without prior notice.

Online Store users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Online Store at any time constitutes full acceptance of our service Terms.

Description of Service

Mallet Footwear is an online retailer of designer-quality footwear offered at great value to our customers. Membership allows customers to purchase a variety of footwear.

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All of the content that appears on the Mallet Footwear website/online store, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by Mallet Footwear. Mallet Footwear grants you a limited license to access and make personal use of the content on this website/online store. The content of the Mallet Footwear website/online store is intended solely for the personal, noncommercial use by the users of our Online Store.

Notice

Mallet Footwear may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general online store notifications and more using the contact information you have provided to us.

 

Pricing Policy

At Mallet Footwear, we are committed to providing our customers with great quality products. Our products are sold online only at limited quantities and availabilities. We have done our best to display our items as accurately as possible on the Online Store. Please be aware, variations in style, color, size, shape and look may occur. If you are not satisfied your purchase, please review our Shipping & Returns section for further assistance

Online Store Use

You cannot access or use the Mallet Footwear website/online store for any illegal or unauthorized purpose. Harassment in any manner or form of the Online Store, including via e-mail and chat or by obscene or abusive language is strictly forbidden.

Although Mallet Footwear cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Online Store in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.

User Submissions

Mallet Footwear strives to create an interactive relationship with the members of its Online Store and services. User comments, feedback, suggestions, ideas, and other submissions disclosed submitted or offered to Mallet Footwear on or by this Online Store shall be and remain Mallet Footwear property. Users assign all property rights and interests to Mallet Footwear allowing our company unlimited use, commercial or otherwise, of any comments.

Furthermore, Mallet Footwear shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user comments

 

Correction of Online Store Errors

The information on the Mallet Footwear website/online store may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologise for any inconveniences.

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By use of this Online Store, you agree to indemnify and hold Mallet Footwear (and its officers, directors, subsidiaries and employees) harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).

Modification/Termination of Website/Online Store

In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability. Mallet Footwear shall not be liable to you or any third-party for any termination of your access.

Third Party Links

To improve our Online Store, Mallet Footwear may use and promote services provided by outside third parties. However, even if the third party is affiliated with Mallet Footwear, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside online stores linked on our Online Store, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.

WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD PARTY WEBSITE.

DISCLAIMER OF WARRANTY

ALL CONTENT, PRODUCTS, AND SERVICES ON THE SITE, OR OBTAINED FROM A WEBSITE TO WHICH THE SITE IS LINKED (A "LINKED SITE") ARE PROVIDED TO YOU "AS IS" WITHOUT ANY GUARANTEES OR WARRANTY. IN CONNECTION WITH ALL CONTENT, PRODUCTS AND SERVICES ON THIS SITE, MALLET FOOTWEAR MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. USE OF THE PRODUCT BY A USER IS AT THE USER’S RISK.

LIMITATION OF LIABILITY

MALLET FOOTWEAR SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS AND SERVICES ON THIS SITE OR THE PERFORMANCE OF ANY ITS PRODUCTS (EVEN IF MALLET FOOTWEAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).

 

 

 

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