Deliveries


UK Dispatch

Order by 2 pm, Mon – Fri. Most arrive next working day.

UK Shipping

£4.99 home / £3.99 pickup under £200. Free over £200.

Tracking

DPD or DHL tracking provided on dispatch.

UK Delivery

We dispatch orders placed before 2 pm Monday - Friday (excluding bank holidays). Most UK orders arrive the following working day.

DPD PIN Code Delivery

  • We’ll send a unique 4-digit PIN when your order leaves our warehouse.
  • On delivery day, DPD provides a 1-hour window and the same PIN.
  • Have the PIN ready - DPD can’t release parcels without it.

DPD Pickup

Prefer collection? Choose DPD Pickup at checkout. You’ll receive a pickup pass to show at the collection point.

Busy periods: during sale events/Black Friday, allow 5 – 7 working days for processing and delivery.

Shipping Rates

  • £4.99 home delivery (£3.99 DPD Pickup) for orders under £200
  • Complimentary delivery on orders over £200

Remote Areas

Some UK regions (certain offshore locations and parts of Scotland) are not classed as next-day by DPD. Please allow extra time.

Can I amend or cancel?

We start preparing orders immediately and can’t make changes once placed.

You can either refuse the parcel on delivery for a refund or accept delivery and return the item(s) for a refund or exchange.

Return shipping for correctly supplied goods is the customer’s responsibility. You can update delivery preferences in the DPD app/website once your parcel is in transit.

International Delivery

Typical delivery time: 5 - 7 working days from purchase.

  • Order confirmation arrives by email.
  • Tracking is provided when dispatched via DHL or DPD.
  • Weekend/out-of-hours orders are processed the next working day.
Peak periods: allow 5 - 7 working days for processing and delivery.

Customs & Duties

Any customs duties, import taxes or export fees are payable by the customer. Please check local regulations before ordering.

Bought elsewhere?

We can only accept returns/exchanges for Mallet footwear purchased directly from our website. For authorised stockists, please contact the retailer you purchased from. This does not affect your statutory rights.