- Product Details
- Size Guide
- Shipping & Returns
Meet the Willow - a brand new sporty runner style trainer featuring white leather, striking silver leather panels and dynamic contrast detailing. These premium women's trainers showcase sophisticated mixed materials with lightweight construction for contemporary luxury footwear styling.
At MALLET, we want to ensure every shoe is the perfect fit. From women’s designer trainers and boots to women’s sliders, we have a shoe for every occasion.
Check out our women’s shoe size guide below.
| UK | 3 | 4 | 5 | 6 | 7 | 8 |
| EU | 36 | 37 | 38 | 39 | 40 | 41 |
| US | 5 | 6 | 7 | 8 | 9 | 10 |
| Asia | 230 | 235 | 240 | 245 | 250 | 255 |
UK Dispatch
Orders placed before 2pm are typically despatched the next working day in the UK.
UK Shipping
£4.99 home / £3.99 pickup under £200. Free over £200.
Delivery typically takes 2-3 working days.
Tracking
DPD tracking provided on dispatch. PIN required for orders over £500
How long will my UK online order take to arrive?
We offer next working day delivery on orders placed before 2pm (Monday-Friday).
For orders over £500 your DPD security code is required to complete delivery.
- You will receive an order confirmation email once your order is placed.
- When your parcel is dispatched, you will receive a tracking email from DPD with delivery updates.
- Orders placed after 2pm or on weekends will be dispatched the next working day.
International deliveries vary between 5-7 working days dependent on location, tracking will be sent to you with an estimated delivery window once your order is despatched.
During busy periods such as sale events or Black Friday, please allow additional time for processing.
High Value Orders - For orders over £500, deliveries are sent using DPD PIN Code delivery.
This means;
- We’ll send a unique 4-digit PIN when your order leaves our warehouse.
- On delivery day, DPD provides a 1-hour window and the same PIN.
- Have the PIN ready - DPD can’t release parcels without it.
In the event a delivery cannot be completed due to incomplete delivery details (including a missing PIN code) or the recipient being unavailable, the parcel will be returned to us. Any applicable refund will exclude the original delivery charge.
DPD Pickup
Prefer collection? Choose DPD Pickup at checkout. You’ll receive a pickup pass to show at the collection point.
Shipping Rates
- £4.99 home delivery (£3.99 DPD Pickup) for orders under £200
- Complimentary delivery on orders over £200
Remote Areas
Some UK regions (certain offshore locations and parts of Scotland) will require an extra 2 working days for delivery. Please allow extra time.
Can I amend or cancel?
We start preparing orders immediately and can’t make changes once placed.
You can either refuse the parcel on delivery for a refund or accept delivery and return the item(s) for a refund or exchange.
Return shipping for correctly supplied goods is the customer’s responsibility. You can update delivery preferences in the DPD app/website once your parcel is in transit.
International Delivery
Typical delivery time: 5 - 7 working days from purchase.
- Order confirmation arrives by email.
- Tracking is provided when dispatched via DHL or DPD.
- Weekend/out-of-hours orders are processed the next working day.
Customs & Duties
Any customs duties, import taxes or export fees are payable by the customer. Please check local regulations before ordering.
Bought elsewhere?
We can only accept returns/exchanges for Mallet footwear purchased directly from our website. For authorised stockists, please contact the retailer you purchased from. This does not affect your statutory rights.
New arrivals will appear here shortly.
MALLET Willow White Silver Womens
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At MALLET, we want to ensure every shoe is the perfect fit. From women’s designer trainers and boots to women’s sliders, we have a shoe for every occasion.
Check out our women’s shoe size guide below.
| UK | 3 | 4 | 5 | 6 | 7 | 8 |
| EU | 36 | 37 | 38 | 39 | 40 | 41 |
| US | 5 | 6 | 7 | 8 | 9 | 10 |
| Asia | 230 | 235 | 240 | 245 | 250 | 255 |
EARN MALLET MEMBERS CLUB POINTS
- Product Details
- Size Guide
- Shipping & Returns
Meet the Willow - a brand new sporty runner style trainer featuring white leather, striking silver leather panels and dynamic contrast detailing. These premium women's trainers showcase sophisticated mixed materials with lightweight construction for contemporary luxury footwear styling.
At MALLET, we want to ensure every shoe is the perfect fit. From women’s designer trainers and boots to women’s sliders, we have a shoe for every occasion.
Check out our women’s shoe size guide below.
| UK | 3 | 4 | 5 | 6 | 7 | 8 |
| EU | 36 | 37 | 38 | 39 | 40 | 41 |
| US | 5 | 6 | 7 | 8 | 9 | 10 |
| Asia | 230 | 235 | 240 | 245 | 250 | 255 |
UK Dispatch
Orders placed before 2pm are typically despatched the next working day in the UK.
UK Shipping
£4.99 home / £3.99 pickup under £200. Free over £200.
Delivery typically takes 2-3 working days.
Tracking
DPD tracking provided on dispatch. PIN required for orders over £500
How long will my UK online order take to arrive?
We offer next working day delivery on orders placed before 2pm (Monday-Friday).
For orders over £500 your DPD security code is required to complete delivery.
- You will receive an order confirmation email once your order is placed.
- When your parcel is dispatched, you will receive a tracking email from DPD with delivery updates.
- Orders placed after 2pm or on weekends will be dispatched the next working day.
International deliveries vary between 5-7 working days dependent on location, tracking will be sent to you with an estimated delivery window once your order is despatched.
During busy periods such as sale events or Black Friday, please allow additional time for processing.
High Value Orders - For orders over £500, deliveries are sent using DPD PIN Code delivery.
This means;
- We’ll send a unique 4-digit PIN when your order leaves our warehouse.
- On delivery day, DPD provides a 1-hour window and the same PIN.
- Have the PIN ready - DPD can’t release parcels without it.
In the event a delivery cannot be completed due to incomplete delivery details (including a missing PIN code) or the recipient being unavailable, the parcel will be returned to us. Any applicable refund will exclude the original delivery charge.
DPD Pickup
Prefer collection? Choose DPD Pickup at checkout. You’ll receive a pickup pass to show at the collection point.
Shipping Rates
- £4.99 home delivery (£3.99 DPD Pickup) for orders under £200
- Complimentary delivery on orders over £200
Remote Areas
Some UK regions (certain offshore locations and parts of Scotland) will require an extra 2 working days for delivery. Please allow extra time.
Can I amend or cancel?
We start preparing orders immediately and can’t make changes once placed.
You can either refuse the parcel on delivery for a refund or accept delivery and return the item(s) for a refund or exchange.
Return shipping for correctly supplied goods is the customer’s responsibility. You can update delivery preferences in the DPD app/website once your parcel is in transit.
International Delivery
Typical delivery time: 5 - 7 working days from purchase.
- Order confirmation arrives by email.
- Tracking is provided when dispatched via DHL or DPD.
- Weekend/out-of-hours orders are processed the next working day.
Customs & Duties
Any customs duties, import taxes or export fees are payable by the customer. Please check local regulations before ordering.
Bought elsewhere?
We can only accept returns/exchanges for Mallet footwear purchased directly from our website. For authorised stockists, please contact the retailer you purchased from. This does not affect your statutory rights.
New arrivals will appear here shortly.
